Crum & Forster

Crum Forster

Welcome to C&F Connect

C&F Connect is a secure site providing Claims
resources to Crum & Forster producers and policyholders who have
obtained a Login ID and Password from the company.

Crum & Forster offers a Risk Management Tool (RMT) to provide quick and easy access to summary and
detailed claims information and a variety of pre-formatted reports. Please click here for an overview.
To obtain an ID and Password, please send an e-mail request to

Having trouble with an existing ID and/or Password?
Call the Customer Care Center at 1-800-990-9910 or send an e-mail to:

Claims Resources

Risk Management Tool (RMT)
Click here to launch RMT.
Click here for the RMT User's guide.
Claims Information Access (CIA)
Click here to launch CIA
Click here for the CIA User’s guide

Loss Runs (eCALR)

Producers and policyholders click here to generate loss runs.
Note that if you are a Producer, the policy must be currently in effect and you must be the Producer of
Record on the policy to order loss runs.

Alternatively, to request a loss run, send an e-mail to:
For Crum & Forster – C&

Report a Claim

This feature is available to Crum & Forster policy holders only
Click here to report a claim using our on-line facility.
Click here to access the Report a Claim User's Guide.

PO Box 1973
305 Madison Avenue
Morristown, NJ 07962
(973) 490-6600